Return And Refund Policy

At HOMEBOX mini, we take pride in creating high-quality, thoughtfully designed products for your home and creative projects. Each item is carefully inspected before shipping to ensure it meets our standards. However, in the unlikely event that you receive a damaged or defective product, our return and refund policy applies as follows:

1. Eligibility for Returns

  • Returns or replacements are accepted only if the product delivered is damaged, defective, or incorrect.
  • Products that are not damaged or defective, or are returned for reasons such as change of mind, dislike of color, design, or size, will not be eligible for return or refund.

2. Timeframe to Apply

  • Customers must contact us and apply for a return or refund within 10 days of receiving the product.
  • Requests made after this period will not be accepted.

3. Process for Return/Refund

  • To apply for a return or refund, please contact our support team at homeboxmini@anuvi.in with your order details and clear photos of the damaged or incorrect product.

    Once your request is reviewed and approved, our team will guide you through the return process.
    Refunds will be initiated to your original payment method after we receive and verify the returned product.

4. Non-Returnable Items

  • Products without proof of damage (such as photos or videos) are not eligible for return or refund.
  • Products must be returned in unused condition, with all original packaging, labels, and accessories included.
  • Items damaged due to improper use, handling, or installation by the customer will not be accepted for return.

5. Contact Us

  • If you have any questions about our Return & Refund Policy, please reach out to us at:
    📧 homeboxmini@anuvi.in
    📞 +91-93249-42121

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